San Roque Cosmetic Remodel

Looking to downsize, this client purchased a modest 1950’s ranch-style home in Santa Barbara’s San Roque neighborhood. Though the house was structurally sound, it was in desperate need of a partial remodel (part of the house had already undergone a recent update), and having been through the process of building two homes from scratch, the owner understood the value of finding a reputable contractor. The client's realtor referred them to Arndt Construction Inc. (ACI). “My real estate broker recommended ACI after several of her clients reported extremely favorable results working with them. I was immediately impressed with Vinny’s (ACI’s President) open nature, friendliness, skill, and experience.”

Facing the Challenge head on

Initially, the owner had imagined a minor “cosmetic” update, but quickly learned how much work was involved. Vinny brought some additional issues to their attention, and then helped design, plan, & execute two major improvements that had been owner-requested.  ACI also identified other potential structural improvements that were necessary, where Vinny was excellent at explaining various options and costs. This was a bit concerning, because the client would soon be departing on a long-planned trip making it imperative that all work be finished on time!

exceeding expectations

Despite the additional, unforeseen work, ACI was able to complete the entire scope of work within the original time frame, fulfilling the owner’s ultimate goal of completing ALL projects in one phase. The client was both amazed and delighted by the turnaround time, as the project went smoothly and turned out better than expected. As a result, the client’s confidence in the structure and quality of their home has increased tenfold.

As per the client, “I am pleased with everything that was done including:  the quality of the work, the thoroughness of Vinny’s process, the clear communication, detailed estimate and billing summaries, excellence of his crew and subcontractors, and fulfilling schedules as planned.  Vinny also worked well with my architect.  The two of them were reassuringly knowledgeable about permitting and code requirements.”

delivering results

Two very important aspects of ACI’s mission are: establishing a clear line of communication and delivering excellent customer service. The client confirmed that they received full value for their project and appreciated Vinny’s careful explanations as well as his detailed billing summaries. Because of the additional structural work involved, the budget increased, making it crucial for seamless communication. The overall outcome? Peace of mind. The client also noted, that Vinny’s crew members were excellent, “Always friendly, helpful, patient, skilled and experienced, they often had thoughtful suggestions for alternative ways of solving problems. It was a pleasure working with them. I was very impressed with his subcontractors as well, in fact, I plan to use them in the future should the need arise.”